- We are looking for passionate and dedicated Counselors and Telecallers to join our team and play a pivotal role in providing guidance, support, and assistance to prospective clients or students
- As a part of our dynamic team, you will engage with individuals through calls and interactions, answer their queries, and guide them through our programs or services

Counselor Responsibilities:
- Engage with prospective clients or students through in-person meetings, phone calls, emails, and other communication channels
- Provide comprehensive information about our programs, services, admission requirements, and benefits
- Understand the aspirations and needs of each individual and recommend suitable programs or services accordingly
- Conduct one-on-one counseling sessions to help clients make informed decisions aligned with their goals
- Build strong relationships and rapport with clients to foster a supportive and empathetic counseling environment
- Maintain detailed records of counseling interactions, progress, and follow-up actions




- Collaborate with the admissions team to streamline application and enrollment processes
- Stay updated on industry trends, program changes, and counseling techniques through continuous learning

Telecaller Responsibilities:
- Engage with prospective clients or students through phone calls, emails, and other communication channels
- Provide accurate and detailed information about our programs, services, and advantages
- Address inquiries, concerns, and questions in a professional and friendly manner
- Maintain a positive and approachable demeanor to create a favorable impression
- Keep records of interactions, inquiries, and follow-up actions using CRM software
- Collaborate with the counseling and admissions teams to ensure a seamless transition for interested individuals
- Achieve and exceed individual targets for inquiries, conversions, and customer satisfaction
- Provide feedback and insights to enhance the telecalling process and mater

📌 Counselors and Telecallers (Secunderabad)
🏢 NareshIT
📍 Secunderabad