Job Title Telesales Executive- Location Eye Mantra Hospital Specify City Branch - Department Sales Marketing- Reports to Sales Manager Marketing HeadJob Summary Eye Mantra Hospital is seeking a motivated and persuasive Telesales Executive to join our agile team The candidate will be responsible for promoting our eye care services and products over the phone generating appointments and assisting patients with inquiries This role plays a critical part in expanding our patient base and enhancing customer experience Key Responsibilities - Make outbound calls to potential and existing patients to promote Eye Mantra s services e g LASIK Cataract Surgery Retina care etc - Explain hospital offerings clearly and confidently to increase patient bookings - Follow up on leads generated through marketing campaigns websites and social media platforms - Schedule appointments and maintain accurate records of calls and outcomes - Build and maintain a strong rapport with patients addressing queries and concerns - Meet daily weekly monthly targets for calls and conversions - Coordinate with the front desk and marketing team to streamline appointment booking - Collect feedback and escalate unresolved issues to the concerned department Requirements - Proven experience in telesales telecalling or a similar customer service sales role - Excellent verbal communication skills in Hindi and English additional regional languages are a plus - Confident patient-friendly and persuasive with the ability to handle objections - Basic computer skills MS Excel CRM tools - Healthcare or eye hospital experience is an advantage but not mandatory - Minimum education 12th pass graduation preferred ref updazz com