Operations and staff management Supervise daily operations manage staff schedules and conduct training Service and quality control Ensure high standards of service food quality and hygiene Financial management Monitor inventory control costs manage budgets and analyze financial data to improve profitability Menu and sales Develop menus and promotions and implement marketing strategies to increase sales and customer satisfaction Customer relations Handle customer inquiries and complaints and use feedback to improve service Compliance Ensure compliance with health safety and hygiene regulations Vendor and inter-departmental coordination Work with vendors and collaborate with other departments such as sales and marketing to achieve departmental goals Key skills and qualifications Experience Proven experience in food and beverage operations preferably in a hospitality setting Leadership and communication Robust leadership communication and conflict resolution skills Service-oriented A commitment to delivering a high level of customer service and satisfaction Operational knowledge Familiarity with point-of-sale systems inventory management software and financial analysis Flexibility and problem-solving Ability to work under pressure manage multiple tasks and respond to changing situations Job Types Full-time Permanent Pay 25 000 00 - 32 000 00 per month Benefits Food provided Provident Fund Work Location In person