CRM JD Post-Sales Communication Serve as the primary point of contact for customers from booking to possession Provide regular updates and support throughout the post-sales lifecycle Loan Processing Coordinate with banking partners for loan approvals documentation and disbursements Prepare and manage essential documents including Welcome emails Payment receipts Sale agreements Demand letters Bank NOCs ROCs Interest letters Debit Credit notes Reminder letters Possession letters Customer Support Address and resolve customer queries and grievances related to post-sales activities Possession Management Organize property inspections for ready units Submit observation checklists to the project team for action Handover Process Ensure smooth possession and key handover to clients