The Medical Receptionist is the first point of contact for patients in a healthcare setting This role involves welcoming patients scheduling appointments managing patient records handling phone calls and performing various administrative tasks to ensure the smooth operation of the medical office or clinic Key Responsibilities Greet patients and visitors warmly in person or over the phone Schedule reschedule and cancel patient appointments using electronic medical records EMR systems Answer incoming calls direct calls to the appropriate staff and take accurate messages Verify patient information and insurance coverage prior to appointments Collect and process patient payments co-pays and billing information Maintain and update patient records with accuracy and confidentiality Prepare and manage paperwork forms and referrals for patient appointments Ensure the waiting area is clean organized and welcoming Communicate effectively with physicians nurses and other healthcare professionals Follow all HIPAA regulations and patient confidentiality protocols Assist with other administrative tasks as needed e g faxing filing scanning Qualifications High school diploma or equivalent post-secondary education or training in healthcare administration is a plus Previous experience as a receptionist or in a healthcare setting preferred Knowledge of medical terminology and HIPAA regulations Proficiency in Microsoft Office and medical office software EMR systems e g Epic Cerner eClinicalWorks Excellent communication interpersonal and organizational skills Ability to multitask in a rapid-paced environment with attention to detail Friendly professional and compassionate demeanor Working Conditions Typically works in a medical office clinic or hospital setting May require long periods of sitting and using a computer May be required to work evenings or weekends depending on office hours Job Type Full-time Pay 10 000 00 - 13 000 00 per month Application Deadline 31 07 2025

📌 Medical Receptionist (New Delhi)
🏢 24x7 Diagnostics
📍 New Delhi