We are looking for a highly skilled and experienced Customer Service Executive to join our team at Tata Capital Ltd, responsible for providing exceptional service to customers in the secured business loans (Micro LAP) domain. The ideal candidate will have a strong background in customer service and experience working with micro LAP products.

Roles and Responsibility

- Handle customer inquiries and resolve issues related to secured business loans.
- Provide excellent customer service through various communication channels.
- Process and manage customer requests efficiently.
- Collaborate with internal teams to ensure seamless delivery of services.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell relevant financial products.

Job Requirements





- Minimum 2 years of experience in customer service or a related field.
- Solid knowledge of micro LAP products and secured business loans.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive - Secured Business Loans (Micro LAP) (Delhi)
🏢 Tata Capital
📍 Delhi