Marketing Operations Specialist

Required Qualifications:

- 4-8+ years in Marketing Ops / Campaign Ops / CRM Ops / Lifecycle Marketing / Customer Engagement Ops.
- Hands-on experience with a customer-engagement / journey orchestration platform WebEngage, CleverTap, MoEngage, Braze, Salesforce Marketing Cloud or similar (not batch-only tools).
- Built and run multi-step, multi-channel journeys — not just single-send email campaigns.
- Comfortable with REST APIs and webhooks; able to hold a working conversation with developers about events, triggers and payloads.
- Robust understanding of audience segmentation, journey setup, multi-channel workflows, campaign execution, QA and reporting.
- Understanding of HTML and content integration for campaign deployment.
- Confident working directly with stakeholders — aligning, advising and keeping them updated, not only executing to a brief.
- Strong operational discipline, attention to detail and execution accuracy.

📌 Marketing Operations Specialist (Chandigarh)
🏢 Trantor
📍 Chandigarh