Requirements:

· Experience : 1 + years of experience in Booking Appointments for Car Servicing

· Qualification : 12th Pass Minimum

· Gender : Male/Female candidate

· Work time :6 days working (Mon - Sat) Morning shift (10:00 am to 7:00 pm)

· Language known : Comfortable to speak with 2 languages from (Kannada, Marathi) with HINDI and ENGLISH

Requirements
Roles & Responsibilities:

· Make a high volume of professional outbound calls to potential new and existing customers, acting as the first point of contact.

· Coordinate and schedule appointments between qualified prospects and the service team, managing calendars to ensure efficiency

· Accurately document all customer interactions, update lead status, and maintain records in the Customer Relationship. Management (CRM)



system

· Conduct follow-up communications with leads to confirm appointments and provide necessary information

· Meet and exceed individual and team targets for call volume, lead generation, and appointment setting

· Work closely with the service team to provide valuable customer insights and ensure a smooth handover of qualified leads

· Solid ability to manage multiple tasks, prioritize leads, and maintain an organized schedule

· Comfort with using CRM software, dialers, and other communication tools to manage calls and records efficiently

📌 Customer Service Appointment Booking (Borivali West)
🏢 PEOPLEOCITY
📍 Borivali West