General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.

This position is also open to anyone recognized as a disabled worker.

Reference

2024-13587

Type of assignment

Full time Regular

Function

Operational activities - 4PL Operations

Job title

Operation Specialist M/F

Job description

Objective / Purpose of the Department (describe the goals clearly)
•Lead and manage Device as a Service(DaaS) Workstation as a service(WaaS) & Any think as
Service (XaaS)requirement to support customer
•Update the MPO and Service now orders




•Interact with client and 3PL to manage the services level requirement (SLA).
Objective / Purpose of the Job (describe clearly the level of responsibility and expected result)
•Managing the DaaS and WaaS service requirements.
•Managing the MPO and service now order creation and Business Event update
•Working with contracted 3PL for service requirement ( Warehousing , Repair management
and Deliveries) and ticket management
•Support Multiple APAC country services to support customer
Key Activities / Accountabilities
Device delivery, management & RMA services (ComputaCenter) – Forward & Reverse
•Ticket management on ServiceNow for device delivery, management and RMA services.
• Review & managing the repository of Inbound, Outbound shipping documents including the
PODs.
• Coordination with supplier for vehicle placement, pickup, delivery, device repairs and TAT
management.
• Coordination with customer for the s

📌 Operation Specialist M/F (Bengaluru)
🏢 Geodis
📍 Bengaluru