30 Jul
|
The Bow-Tie Collective
|
Alibag
30 Jul
The Bow-Tie Collective
Alibag
Job DescriptionRole Summary – RSVP & Hospitality Manager As an RSVP & Hospitality Manager, you will be the primary point of contact between our clients and their guests, ensuring a seamless guest experience from the beginning of the event journey until execution. This is a highly people-facing role that requires exceptional communication, organisation, and attention to detail. Key Highlights: Nn Lead guest communication via WhatsApp, calls, and emails. N Manage live RSVP updates and maintain accurate guest data, including travel, rooming, transfers, dietary preferences, and other event logistics. N Update Google Sheets inreal time, as clients actively monitor project progress. N Coordinate with clients, hotels, venues, travel partners, and vendors to ensure smooth event planning. N Work primarily from home, but remain actively available at your laptop throughout working hours to manage guest communication and project updates. N Travel opportunities for destination weddings and events across India and internationally, whenever assigned. N Undergo extensive training in guest communication, hospitality standards, and client handling. N Use tools such as WhatsApp Web, Google Sheets, Google Drive, Gmail, Google Calendar, ChatGPT,
and other productivity tools on a daily basis. N Thrive in a rapid-paced environment where handling multiple conversations, solving problems, and maintaining accuracy are part of everyday work. N What We're Looking For: Nn Excellent writtenand spoken English. N Strong communication and interpersonal skills. N High attention to detail and accuracy. N Confidence in handling people and solving guest queries. N Ownership, accountability, and willingness to learn. N Comfort with technologyand Google Workspace. N Ability to remain calm under pressure and manage multiple priorities. N Important to Know: Nn This is a communication-intensive role where you'll spend most of your workday managing guest interactions. N Flexibility is important, as weddings and events may require occasional work beyond regular office hours and travel for on-ground event execution. N We value initiative, reliability, and consistency over simply being online. N We are looking for candidates who are genuinely interested in growing with us, with a minimum expected commitment of 18 months N Accepting Mumbai based candidates only. N
📌 Rsvp & Hospitality Manager (Alibag)
🏢 The Bow-Tie Collective
📍 Alibag