Job DescriptionFresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH NHCL Tech Hiring for US/UKVoice Process 28 July 2026 to 31 July 2026 Walk in directly. NWalk in Timing- 11am-2pm NInterview Location: - HCL Technologies: - NA- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301 NNearest Metro Station Sector 59. NDesignation: Customer Care Representative-Freshers NAny Grad/UG can apply (NoRegular Students / No Law Graduate) NB.Tech, MTech, BCA and MCA is not eligible. NWork Location: Noida NTwo Way Cabs Available NJob Description - Customer Service Executive - Fresher NCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers. NWork Experience & Qualification criteria: Nn Excellent communication skills - both verbal and written - with a qualified telephone etiquette N Helpful,



empathetic, and enthusiastic about customer service N Freshers in US/UK Inbound calling preferably in Banking domain NnJob Description Nn Answer all inbound queries as per call flow procedure. N Adherence to process toensure high quality and customer service. N Follow escalation procedures for issues uncontrollable at agent level First call resolution. N Break schedule adherence. N Involvement in motivational activities, implementing feedback given during monitoring sessions. N Updating various logs like escalation log, complaint tracker etc. N Ensuring data security - proprietary data of customers NnPlease don't carrylaptop while coming for interview NContact Person- Urmika Shah Mehta [email protected]

📌 Mega -Walk-In Drive For Freshers - Customer Service - 28 July 2026 To 31 July 2026 (Faridabad)
🏢 HCLTech
📍 Faridabad