Here is a detailed Job Description for Banca Channel – Cluster Manager (Bank Assurance Channel):
Job Title: Cluster Manager – Banca Channel
Department: Bancassurance / Distribution
Reporting To: Regional Manager / Zonal Head
Location: As per assigned cluster
Job Purpose:
To drive insurance sales through assigned bank branches within the cluster by managing relationship with bank partners, leading Banca Sales Managers (BSMs), and achieving revenue & business targets.
Key Responsibilities:
1. Business Development & Sales
- Drive life/health/general insurance sales through mapped bank branches.
- Achieve cluster premium targets (APE/GWP/NOP as applicable).
- Increase penetration and productivity per branch.
- Plan and execute monthly/quarterly sales strategies.
- Monitor daily sales performance and take corrective actions.
2. Bank Relationship Management
- Build and maintain robust relationships with Cluster Heads, Branch Managers & key bank officials.
- Conduct regular joint sales calls and customer meetings.
- Ensure high visibility in bank branches.
- Resolve partner escalations and service issues.
3. Team Management
- Lead and manage Banca Sales Managers / Relationship Officers.
- Recruit, train and mentor sales team members.
- Conduct performance reviews and coaching sessions.
- Ensure team adherence to compliance and sales processes.
4. Training & Activation
- Conduct product and sales training for bank staff.
- Drive activation of newly mapped branches.
- Implement sales campaigns and incentive programs.
- Promote cross-sell and upsell initiatives.
5. Compliance & Process Management
- Ensure adherence to IRDAI guidelines and company policies.
- Maintain proper documentation and KYC compliance.
- Monitor persistency and quality of business.
- Control mis-selling and customer complaints.
6. Reporting & MIS
- Prepare daily/weekly/monthly MIS reports.
- Analyze branch-wise productivity and revenue trends.
- Share performance insights with senior management.
Key Performance Indicators (KPIs):
- Premium Achievement (APE/GWP)
- Branch Activation Ratio
- Productivity per BSM
- Persistency Ratio
- Revenue Growth
- Compliance adherence
📌 Aditya Birla Health Insurance/ Cluster Manager - Banca Channel/ Mumbai/ Pune
🏢 Acura Solution
📍 Mumbai
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