Job Description Designation: AVP - Operations (US Market)
n At Flipspaces, Business Leaders are the backbone of our growth. They act as complete owners of their domainswhether its closing high-value sales, delivering bespoke designs, or driving timely project execution under operations.
n The GM/AVP US Operations will be a core leadership member, entrusted with heading the operations and back-end functions of Flipspacess US business. This role demands a balance of strategic oversight and hands-on executionensuring project excellence, profitability, risk mitigation, and client satisfaction.
n Flipspaces is a result-oriented workplace that values merit and performance. We nurture ambitious leaders who thrive in fast-paced environments, take ownership, and contribute to both business growth and organizational culture.
n What is Expected of an Operations Business Leader:
n Operations & Business Leadership:
n - Head operations and backend for overall accounts, ensuring achievement of business goals.
n - Own P&L; delivery with accountability for profitability, cost control, and financial reporting.
n - Execute initiatives ranging from broad ops strategies to tactical improvements.
n - Develop and implement workflows that enhance organizational effectiveness.
n - Build and scale systems, tools, and processes, including evaluating new project management technologies
n Project & Construction Management:
n - Oversee execution of interior fit-out projects, ensuring quality, timelines, and profitability.
n - Identify work fronts, allocate resources, and supervise labor planning.
n - Lead weekly project reviews to define success factors,



track KPIs, and mitigate risks.
n - Coordinate across design, engineering, services, and procurement teams for seamless delivery.
n - Ensure compliance with quality standards, safety norms, permits, and regulatory requirements.
n - Drive proactive resolution of delays and unexpected challenges.
n Client & Stakeholder Management:
n - Act as the primary point of contact for clients, senior management, consultants, and external partners.
n - Ensure client delight through transparent communication, regular reviews, and superior delivery.
n - Manage multi-stakeholder engagement across internal teams and external vendors/contractors.
n - Facilitate outreach for small-scale requirements during execution where necessary.
n Risk & Financial Management:
n - Develop and implement a robust risk management framework.
n - Anticipate potential risks, design mitigation plans, and monitor execution.
n - Collaborate with finance teams to oversee billing, payment realization, and budget adherence.
n - Ensure P&L; oversight, cost minimization, and maximization of margins.
n People Leadership & Quality Control:
n - Lead, mentor, and grow a team of 820 professionals across design, PM, and procurement.
n - Ensure hiring, training,



and effective utilization of resources to deliver high-quality outcomes.
n - Build a culture of accountability, performance, and cross-functional collaboration.
n - Oversee flawless documentation for management and client reporting.
n Why This Role is Exciting:
n - You will be at the forefront of scaling Flipspacess US operations.
n - You will own multi-crore P&L; responsibility, shaping growth and profitability.
n - Youll work with an energetic, ambitious team and build the organizational culture alongside business success.
n - Youll play a pivotal role in delivering large-ticket commercial interior projects with short turnaround times (60-90 days)an workplace thats challenging yet deeply rewarding.
n Are You the One:
n We are looking for leaders who are:
n - Passionate about both the creative process and the business of design & build.
n - Experienced (8+ years) in operations/project management in commercial office design & build, interiors, construction, or similar industries.
n - Skilled at project management with strong planning, execution, and financial acumen.
n - Adept at handling high-value projects with short delivery timelines.
n - Numerically strong with proven ability to manage financial reporting, budgeting, and profitability.
n - Excellent in stakeholder management and client engagement, with exceptional communication skills.
n - Self-motivated, agile, and comfortable working beyond the comfort zone in a high-performance environment.
n -- Comfortable travelling to US for projects.

📌 AVP - Operations || US Market || IIT/IIM (Raigarh)
🏢 Flipspaces
📍 Raigarh