Job Description:

Key Responsibilities:
- Quotation Management:
- Coordinate with multiple hospitals to collect, compare, and follow up on patient treatment quotations.
- Present treatment options and pricing transparently to patients or their representatives.
- Data Management & Reporting:
- Maintain accurate records of patient details, medical reports, quotation statuses, and hospital responses.
- Update internal systems regularly and generate reports as required.
- Hospital Liaison:
- Build and maintain solid relationships with hospital POCs (Points of Contact).
- Coordinate hospital visits for consultations, admissions, or evaluations.
- Patient Handling & Journey Support:
- Welcome patient on arrival in India and ensure smooth transition to accommodation or hospital.
- Accompany patients during hospital visits if needed, ensuring their queries are addressed.




- Provide ongoing support throughout their stay – both medically and non-medically.
- Local Support & Vendor Coordination:
- Assist with local arrangements (e.g., hotel booking, transport, translators, interpreters).
- Manage vendor interactions for ancillary services (pharmacy, labs, transport, etc.).
- Comfort & Experience Management:
- Act as a single point of contact for the patient and family throughout their treatment journey.

Ensure patient satisfaction by being responsive, empathetic, and culturally sensitive.

Desired Profile / Criteria / Skills :

Remote working

should be comfortable accompanying the patients during the hospital visits

Empathic in nature

Excellent command in English language

📌 Patient Co-Ordinator for an international medical travel firm (Mumbai)
🏢 Resource Advisory junction
📍 Mumbai