Job Description:

Here is a detailed Job Description for Banca Channel – Cluster Manager (Bank Assurance Channel):

Job Title: TEAM LEADER – Banca Channel

Department: Bancassurance / Distribution

Reporting To: Regional Manager / Zonal Head

Location: As per assigned cluster

Job Purpose:

To drive insurance sales through assigned bank branches within the cluster by managing relationship with bank partners, leading Banca Sales Managers (BSMs), and achieving revenue & business targets.

Key Responsibilities:

1. Business Development & Sales

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Drive life/health/general insurance sales through mapped bank branches.

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Achieve cluster premium targets (APE/GWP/NOP as applicable).

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Increase penetration and productivity per branch.

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Plan and execute monthly/quarterly sales strategies.

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Monitor daily sales performance and take corrective actions.

2. Bank Relationship Management

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Build and maintain solid relationships with Cluster Heads, Branch Managers & key bank officials.

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Conduct regular joint sales calls and customer meetings.

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Ensure high visibility in bank branches.





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Resolve partner escalations and service issues.

3. Team Management

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Lead and manage Banca Sales Managers / Relationship Officers.

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Recruit, train and mentor sales team members.

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Conduct performance reviews and coaching sessions.

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Ensure team adherence to compliance and sales processes.

4. Training & Activation

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Conduct product and sales training for bank staff.

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Drive activation of newly mapped branches.

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Implement sales campaigns and incentive programs.

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Promote cross-sell and upsell initiatives.

5. Compliance & Process Management

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Ensure adherence to IRDAI guidelines and company policies.

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Maintain proper documentation and KYC compliance.

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Monitor persistency and quality of business.

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Control mis-selling and customer complaints.

6. Reporting & MIS

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Prepare daily/weekly/monthly MIS reports.

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Analyze branch-wise productivity and revenue trends.

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