Job Description Job Title: Senior Manager- Operations (Domestic)
n Experience: 5+ Years
n Position Overview: The Senior Manager of Operations and Contracting for MICE, plays a pivotal role in ensuring the seamless execution of all operational aspects related to MICE events. This role requires a seasoned professional with a strong background in operations management, contract negotiation, and vendor management within the MICE industry.
n Key Responsibilities:
n Operations Management:
n n Oversee the end-to-end operational aspects of MICE events, including planning, execution, and post-event evaluation.
n Develop and implement operational strategies to enhance efficiency and effectiveness in event execution.
n Coordinate with internal departments and external partners to ensure all operational requirements are met within specified timelines and budgets.
n Identify potential operational risks and develop contingency plans to mitigate them.
n n Contracting:
n n Lead the contracting process for MICE events, including negotiating contracts with venues, suppliers, and other service providers.
n Ensure all contracts comply with legal and company standards, and negotiate favorable terms and conditions.
n Maintain strong relationships with vendors and negotiate long-term contracts to secure competitive pricing and quality service.
n Monitor contract performance and address any issues or discrepancies in a timely manner.
n n Vendor Management:
n n Identify and on-board new vendors and suppliers as needed,



ensuring they meet quality and service standards.
n Manage vendor relationships, including contract renewals, performance evaluations, and issue resolution.
n Collaborate with vendors to innovate and improve services, processes, and offerings.
n n Budget Management:
n n Work closely with the finance department to develop and manage event budgets, ensuring cost-effectiveness and adherence to financial guidelines.
n Monitor expenses throughout the event lifecycle and identify opportunities for cost savings or reallocation.
n n Qualifications:
n n Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
n 5+ years of experience in operations management and contracting within the MICE industry.
n Proven track record of successfully executing large-scale MICE events, including conferences, exhibitions, and incentive trips.
n Strong negotiation skills with the ability to secure favourable contracts and pricing agreements.
n Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
n Solid understanding of budget management principles and experience managing event budgets.
n Leadership experience, with the ability to motivate and develop a high-performing team.
n Detail-oriented with robust organizational and problem-solving abilities.
n Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
n

📌 Senior Manager- MICE Operations (Domestic) (Bengaluru)
🏢 Phase 1 Destinations
📍 Bengaluru