Key Responsibilities

Plan, coordinate, and execute webinars and offline events across international markets. (Before the quarter and 3rd month of the quarter)

Manage end-to-end webinar operations, including Zoom setup, registrations, email/WhatsApp communication, reminders, attendance tracking, and reporting. (Daily 1 hr)

Coordinate with Marketing, Design, Sales, CRM, and regional teams to ensure timely campaign execution ( Twice a day 1.5 hrs)

Manage attendee registrations, RSVPs, confirmations, reminders, and post-event follow-ups.(Daily 2hrs also 2hrs for RSVP on the event/webinar day)

Conduct quality audits of counselor outreach for webinars and offline events. (Daily 2hrs)

Follow up with attendees and coordinate with Sales/Admissions to track enrollment status. (Daily 1.5hrs)

Prepare weekly/monthly reports covering registrations, attendance, enrollments, revenue, marketing spend, and overall performance.(Weekly 1.5hrs)





Analyze event performance, identify improvement areas, and share actionable insights. (1.5hr)

Maintain event calendars, trackers, and documentation while driving process improvements. (2hrs)

Attendee report preparation and Raising request to Yash for lead assignment on non-assigned leads who have attended the event/webinar ( On Event day - 45 Mins)

Required Skills

Solid stakeholder management and communication skills.

Ability to manage multiple projects simultaneously.

Positive knowledge of Microsoft Excel.

Solid analytical and reporting skills.

Ability to collaborate effectively with cross-functional and regional teams.

Preferred Qualification

Bachelor's degree in Business, Marketing, Event Management, or a related field.

📌 Associate International Operations Bu : International Mumbai
🏢 upGrad International
📍 Mumbai