We are looking for a compassionate and patient-focused BAMS Doctor to join our healthcare team as a Medical Counsellor. The role involves providing telephonic medical counselling to patients, addressing their health-related queries, guiding them appropriately, and ensuring a positive patient experience.
Key Responsibilities
Provide telephonic medical counselling to patients.
Understand patient concerns and provide appropriate medical guidance.
Educate patients about healthcare services and treatment processes.
Address patient queries with empathy, professionalism, and medical accuracy.
Coordinate with healthcare teams for patient support and follow-ups.
Maintain accurate patient records and counselling notes in the CRM.
Ensure high standards of patient care and adherence to quality protocols.
Comply with organizational SOPs and healthcare guidelines.
Eligibility
Bachelor of Ayurvedic Medicine and Surgery (BAMS) is mandatory.
Minimum 1–2 years of experience in medical counselling, telemedicine, patient counselling, or healthcare services.
Excellent communication and interpersonal skills.
Fluency in English and Kannada is mandatory. Additional regional languages are an added advantage.
Positive computer skills and familiarity with CRM systems.
What We Offer
Competitive salary up to ₹5 LPA.
Professional growth prospects in the healthcare industry.
Supportive work setting with continuous learning opportunities.
Location: Hebbal, Bengaluru
Work Mode: Work from Office
📌 Bams Doctor – Medical Counsellor Bengaluru (India)
🏢 Optizenith Global Solutions Private
📍 India
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