Key Responsibilities
Follow up with customers for timely payment of dues as per the payment schedule.
Make collection calls and send payment reminders through phone, email, and WhatsApp.
Maintain records of outstanding payments and collection status.
Coordinate with the Sales, CRM, and Accounts teams to resolve customer payment queries.
Ensure receipts and payment details are updated accurately in the system.
Support documentation related to collections and customer accounts.
Build and maintain positive relationships with customers while ensuring timely collections.
Escalate overdue accounts to the reporting manager for further action.
Desired Profile
Graduate in any discipline.
2–4 years of experience in collections, preferably in the real estate industry.
Valuable communication and negotiation skills.
Basic knowledge of MS Excel and MS Office.
Ability to handle customers professionally and follow up effectively.
Detail-oriented with valuable record-keeping skills.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Application Question(s)
Are you currently in Ahmedabad?
What is your current CTC?
Education
Diploma (Preferred)
Experience
Real Estate: 2 years (Preferred)
CRM & Collection: 2 years (Preferred)