Job Title: Ecommerce Executive & Customer SupportAbout the Role

We're looking for a proactive and detail-oriented Ecommerce Executive to manage our daily online store operations while delivering exceptional customer support. If you're organized, customer-focused, and enjoy working in a rapid-paced D2C workplace, we'd love to hear from you, minimum experience of 1 year in textile industry is a must

Responsibilities
Manage day-to-day Shopify operations, including product listings, inventory, and pricing.
Process orders, returns, and exchanges while coordinating with warehouse and courier partners.
Handle customer queries via WhatsApp, email, Instagram, and phone.
Resolve customer concerns related to orders, products, shipping, and returns.
Assist with marketplace operations (Amazon, Myntra, etc.).
Maintain reports and ensure smooth ecommerce operations.

Requirements
1–3 years of experience in ecommerce or customer support.
Experience with Shopify and Google Sheets/Excel.
Robust communication skills in English and Hindi.
Organized, detail-oriented, and customer-focused.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 E Commerce Executive Cum Customer Support Ludhiana
🏢 BAWSE.
📍 Ludhiana