Job Overview

As a Sea Exports HoD the person will be responsible for customer on boarding & Retention, issuing quotations and ensuring correct billing and timely recovery of payments along with achieving yearly targets and budgets finalized. Key Responsibilities:
Customer Focused:

Responsibility will be to secure current Customers business.

Work towards getting all customers of the different agency networks on board.

To give Quotations for inquires or otherwise for any Branch related shipments

Ensure effective pricing

Customer Relations and RETENTION OF EXISTING CLIENTS

Maintaining Relations with Carriers and service Providers.
Cost Management/ Profitability/ Billing:

To monitor and control the Profit & Loss of the department.

Ensure that the P&L; is in Positive

Ensure timely collection from customers To keep expenses in control as per agreed budget.

Regularly Identifying areas to improve on COST CUTTING and REVENUE LEAKAGES.
Other Areas:

Customs Clearance Related Activities

Regularly visit the CFS , ICD and Customs Houses and be in tune with the ground realities

Ensuring optimum automation to reduce manual work

📌 Hod Sea Freight Mumbai (India)
🏢 Jeena u0026
📍 India