30 Jul
|
Thats My Job India
|
Mumbai
30 Jul
Thats My Job India
Mumbai
Job Description:
Account Manager Duties And Responsibilities
The account manager’s primary responsibility is to oversee all matters pertaining to customer accounts. Following customer onboarding, the account manager is in charge of documenting the client’s requirements, concerns, or other requests. Additionally, they are responsible for strengthening current consumer ties and establishing lasting alliances. An account manager is also accountable for maintaining continuous contact with clients, as well as trying to identify the products or services that best meet each client’s unique needs. Additionally, they collaborate with different departments as and when required to provide an enhanced client experience.
Other responsibilities of an account manager may include:
Collecting relevant information about customers’ behaviour and analysing the data to track current opportunities
Acting as a representative of the client inside the organisation to ensure client satisfaction
Providing updated information to the client about current products or services to make upsells
Collaborate with sales team to identify and grow prospects within territory
Preparing analytical reports about the progress of customer relationships and presenting them to the management
📌 Account Tax Payal Mumbai
🏢 Thats My Job India
📍 Mumbai