Job
Description: Operations Manager (Luxury Resort)

Location: Jim Corbett, Uttarakhand
Salary: ₹60,000 – ₹70,000 per month (Based on experience and last drawn
salary)
Benefits: Food & Accommodation Provided

Role Summary

A premium 5-star luxury resort in Jim Corbett, Uttarakhand is seeking an
experienced and guest-focused Operations Manager to oversee the
day-to-day functioning of the resort and ensure exceptional guest experiences.

The ideal
candidate should have prior experience managing operations in a genuine luxury
resort / hotel workplace, possess excellent communication skills, and
demonstrate strong leadership capabilities. Candidates with exposure to
destination weddings, luxury events, and the Jim Corbett hospitality market
will be highly preferred.

Key Responsibilities
- Oversee daily operations
across Front Office, Housekeeping, Food & Beverage, Guest Relations,
and Banquet functions.
- Ensure the highest standards
of guest satisfaction and hospitality are consistently maintained.
- Monitor operational
efficiency and service quality across all departments.




- Coordinate with department
heads to ensure seamless guest experiences.
- Handle guest feedback,
complaints, and service recovery in a professional manner.
- Ensure compliance with SOPs,
hygiene standards, and safety regulations.
- Supervise and support
wedding events, corporate functions, and special occasions.
- Conduct regular operational
reviews and staff briefings.
- Monitor departmental
performance, productivity, and guest feedback metrics.
- Assist management in
achieving revenue, occupancy, and guest satisfaction targets.
- Ensure effective
coordination between operational teams and support departments.
- Support recruitment,
training, and development of operational staff.

Skills & Qualifications
- Graduate or Diploma in Hotel
Management, Hospitality Management, or a related field.
- Minimum 5–8 years of
experience in hotel/resort operations.
- Prior experience in a 5-star
luxury resort

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