31 Jul
|
Marriott
|
Bengaluru
31 Jul
Marriott
Bengaluru
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff, and rectify any
deficiencies. Complete opening and closing duties including setting up necessary
supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO, and cleanliness. Complete
scheduled inventories and stock and requisition necessary supplies. Monitor
dining rooms for seating availability, service, safety, and well being of
guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role model
and first point of contact of the Guarantee of Fair Treatment/Open Door Policy
process. Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and skilled, maintain confidentiality of proprietary information, and
protect company assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests’ service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Speak with others
using clear and professional language. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards; and identify, recommend, develop, and
implement new ways to increase organizational efficiency, productivity, quality,
safety, and/or cost-savings. Read and visually verify information in a variety
of formats (e.g., small print). Visually inspect tools, equipment, or machines
(e.g., to identify defects). Stand, sit, or walk for an e
📌 Food & Beverage Executive - Banquets (Bengaluru)
🏢 Marriott
📍 Bengaluru