Customer Success Specialist | Skillfyme

In office Rotational Shift | Full-time

About Skillfyme

Skillfyme is an EdTech company focused on delivering outcome-driven skill development programs that help learners become future-ready. We partner with institutions to empower students with practical competencies for real-world success.

What You Will Do

As a Customer Success Specialist, you will own the learner journey end-to-end from enrollment to lifelong success. You will ensure high engagement, satisfaction, and successful outcomes for every learner.

Key Responsibilities
Manage learner success from onboarding through long-term engagement
Track progress, ensure program adoption address learning gaps
Build strong relationships with learners, parents institutional stakeholders
Conduct support/ review calls and drive retention renewals
Monitor performance metrics and share insights for improvement




Collaborate across teams for smooth execution of programs

What You Bring
Experience in EdTech (Plus)
Experience in customer success / academic operations preferred
Excellent communication relationship-building skills
Robust problem-solving and ownership mindset
Comfortable working in rotational shifts
Passion for learner success continuous improvement

Why Skillfyme
High-impact role shaping learner outcomes
Growth opportunities in a rapid-scaling EdTech company
Performance-driven rewards

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Success Specialist Karnataka (India)
🏢 Skillfyme
📍 India