• Answering client correspondences through email, social media, and by phone.
• Relaying extensive product information to customers.
• Closing sales for the company.
• Filing customer records, including contact information, purchases and billings.
• Conducting surveys and writing reports based on customer feedback on products and services.
• Providing customers with transparent instructions to resolve issues.
• Rerouting customer calls to other departments when advanced solutions are needed.
FUNCTIONAL AREA
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📌 Customer Service Executive Reputed Manufacturing Industry Mumbai, Maharashtra, In K Saniha
🏢 SEVEN CONSULTANCY
📍 Mumbai
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