JOB DETAILS

1 Ensures the delivery of brand promise and provides exceptional guest service at all times.
2 Provides excellent service to internal customers in other departments as appropriate.
3 Handles all guest and internal customer complaints and inquiries in a courteous and effective manner, following through to make sure problems are resolved satisfactorily.
4 Maintains positive guest and colleague interactions with positive working relationships.
5 Establishes a rapport with guests maintaining valuable customer relationships.
6 Keep yourself updated with the hotel’s purpose and brand guidelines to create meaningful connections at every stage of touch point to make a difference in the lives of those you come in contact with every day.
7 Assists to improve productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines.
8 Assists to ensure that the outlet is operated in line with maximising profit while delivering on the brand promise.




9 Assists the Outlet Manager to achieve the monthly and annual personal target and the outlet’s revenue.
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📌 Team Leader Reputed Food & Beverage Industry Delhi, Ncr, India 5lpa Kajal Noida
🏢 SEVEN CONSULTANCY
📍 Noida