Deputy Manager – SAP B1 Support

Location: Kolkata
CTC: Up to 10 LPA
Experience: 4–5 Years

Role Overview

We are seeking a Deputy Manager – SAP B1 Support to manage, maintain, and optimize SAP Business One (SAP B1) operations for a leading kidswear brand. The role involves ERP support, production portal integration, troubleshooting, reporting, user training, and coordination with internal stakeholders and external vendors.

Key Responsibilities
Manage day-to-day SAP B1 operations across Production, Inventory, Sales, Purchase, Finance, and Quality modules.
Monitor and support integration between the Production Portal and SAP B1.
Troubleshoot system issues, transaction errors, and portal-related challenges.
Gather business requirements and coordinate ERP enhancements and customizations.
Liaise with SAP B1 vendors for debugging, upgrades, implementations, and support.
Develop and maintain SAP queries, Crystal Reports, MIS reports, and dashboards.
Manage user roles, authorizations, and access controls.




Conduct UAT, prepare documentation, and support current feature rollouts.
Train end users on SAP B1 functionalities and best practices.
Ensure compliance with IT policies, data security standards, and backup procedures.

Required Skills
SAP B1 Support & Administration
ERP Implementation & Enhancement
User Acceptance Testing (UAT)
Crystal Reports & MIS Reporting
User Support & Troubleshooting
Production Portal Integration
Vendor Coordination

Requirements
Bachelor's Degree in IT, Computer Science, Engineering, or a related field.
SAP B1 Certification will be an added advantage.
4–5 years of hands-on SAP B1 support experience.
Robust understanding of ERP processes and business workflows.

Preferred Industry Background

Chemicals, Textile & Apparel, FMCG, Construction, Iron & steel, Automobile, Industrial Equipment

📌 Hiring Deputy Manager Sapsupport Kolkata
🏢 2COMs
📍 Kolkata