We are looking for a skilled and customer-focused Customer Care Executive to handle international customer support for our growing eCommerce clothing brand. The candidate should have excellent communication skills and experience in handling customer queries through calls, chat, and email.
Requirements:
Excellent English communication skills
Experience in customer support, chat, email, or call handling
International process or phone sales experience preferred
Ability to handle returns, refunds, and customer complaints
Basic knowledge of Shopify, CRM, or eCommerce support
Positive typing speed and problem-solving skills
Comfortable with night shifts-US shift
Responsibilities:
Handle customer queries via calls, chat, and email
Resolve customer issues professionally
Follow up on orders, refunds,
and support tickets
Maintain high customer satisfaction
Work From Office role in Mohali
Pay: ₹25,000.00 - ₹30,000.00 per month
Application Question(s):
How many years of experience do you have in customer support or phone sales?
Have you handled international or US customers before?
Do you have experience in sales calls or upselling?
Are you comfortable working night shifts?
Are you available for Work From Office in Mohali as its only Onsite job.
Can you communicate confidently in English on customer calls?
Work Location: In person
📌 Customer Care Executive – International Clothing Brand Sahibzada Ajit Singh Nagar
🏢 Webvory
📍 Sahibzada Ajit Singh Nagar
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