- Review, analyze, and resolve customer deductions Trade, non-Trade, Front end and disputes.
- Investigate short payments, chargebacks, pricing claims, promotional deductions, returns, shortages and freight claims.
- Validate deduction claims against contracts, pricing agreements, proof of delivery, and supporting documentation.
- Collaborate with Sales, Customer Service, Supply Chain, Logistics, and Finance teams for dispute resolution.
- Prepare dispute packages and follow up with customers for recovery of unauthorized deductions.
- Perform account reconciliations and maintain accurate deduction records.
- Ensure timely closure of deductions within agreed SLA timelines.
- Monitor aging reports and drive reduction of outstanding deductions.
- Conduct root cause analysis and recommend corrective actions to prevent recurring deductions.
📌 Order To Cash Dispute and Deduction Management || 30 days (Uttar Pradesh)
🏢 Capgemini
📍 Uttar Pradesh
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.