Job Title: Senior Executive – Ticketing Operations (Travel Consultant)

Industry: Travel & Tourism
Experience: 2–4 Years
Employment Type: Full-time
Location: Malad, Mumbai (Work from Office)

Job Overview

We are looking for a Senior Executive – Ticketing Operations (Travel Consultant) with 2–4 years of experience in the travel industry. The ideal candidate will have strong expertise in flight ticketing, group bookings, fare management, and GDS systems. This role involves handling end-to-end ticketing operations for both B2B and B2C clients while ensuring seamless travel experiences.

Key Responsibilities

- Handle domestic and international flight bookings for B2B and B2C clients.
- Manage group booking requests from travel agents, corporates, and other B2B partners.
- Provide competitive fare quotations and negotiate group fares with airlines.
- Process ticket issuance, reissuance, cancellations, refunds, and schedule changes.
- Coordinate with airline representatives for seat blocks, PNR creation, confirmations, and special requests.
- Manage end-to-end group travel operations, including pre-sales and post-sales support.
- Interpret and apply airline fare rules, policies, and travel regulations accurately.
- Build and maintain robust relationships with airline partners and B2B clients.
- Resolve ticketing-related queries and ensure timely customer support.




- Monitor airline updates, fare trends, and industry changes.
- Generate and maintain reports on group bookings, ticketing performance, and operational metrics.

Required Skills & Qualifications

- Bachelor's degree in any discipline.
- 2–4 years of experience in travel ticketing or travel consulting.
- Minimum 2 years of hands-on experience with Amadeus, Galileo, or Sabre GDS.
- Strong understanding of domestic and international airfare rules, ticketing, reissues, refunds, and exchanges.
- Experience in handling group bookings for B2B clients is mandatory.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to multitask and manage multiple booking requests under tight deadlines.
- Strong analytical and problem-solving skills.
- High attention to detail and customer-focused approach.
- Proficiency in MS Excel and other Microsoft Office applications.

Preferred Candidate

- Experience in a travel agency, OTA, or airline environment.
- Familiarity with international travel documentation and visa requirements is an added advantage.
- Ability to work efficiently in a rapid-paced operational environment.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

- Versatile schedule
- Paid sick time
- Provident Fund

Work Location: In person

📌 Senior Executive Ticketing Operations– Travel Consultant (Malad)
🏢 Aertrip India
📍 Malad