Hiring: Head of Operations / Delivery Head UK MortgagennLocation: Mumbai (Preferred) | PAN IndiannSalary: (Based on experience)nnExperience: 18 to 25 Years nnDomain: UK Mortgage | Banking u0026 Financial ServicesnnAre you an experienced UK Mortgage Operations Leader with a proven track record of managing large-scale delivery teams nnWe're looking for a Head of Operations / Delivery Head to lead a 1,000+ FTE UK Mortgage operation, driving operational excellence, client satisfaction, financial performance, and business transformation.nnWhat You'll Donn- Lead end-to-end UK Mortgage operations across multiple locations.n- Manage a workforce of approximately 1,000 employees.n- Own delivery performance including SLA, Quality, Productivity, TAT, Customer Experience, and Compliance.n- Build and manage executive-level client relationships and governance.n- Drive Pu0026L;, operational efficiency, workforce planning, and profitability.n- Lead automation, process improvement, Lean Six Sigma, and digital transformation initiatives.n- Ensure regulatory compliance, risk management, audit readiness,



and operational excellence.n- Partner with business leaders to support growth, transitions, and account expansion.nnWhat We're Looking For n- 1825 years of experience in Banking, BFSI, BPO/BPM, or Financial Services.n- Mandatory experience in UK Mortgage Operations.n- Proven leadership of 1,000+ employee operations.n- Experience as a Head of Operations, Delivery Head, Business Unit Head, Account Head, Site Head, VP Operations, or similar.n- Solid expertise across the UK Mortgage lifecycle, including mortgage processing, underwriting support, servicing, and collections.n- Demonstrated success in service delivery, client management, Pu0026L; ownership, compliance, and large-scale operations.n- Lean Six Sigma, transformation, or automation experience is a plus.nnWhy Apply nnExecutive leadership prospectnnLead one of the largest UK Mortgage operations nnDrive transformation and operational excellencennCompetitive compensation up to 50 LPAnnImportant:nn- PAN Card and Date of Birth (DOB) are mandatory for profile creation. .

📌 Head of Operations / Delivery Head UK Mortgage Operations (Hyderabad)
🏢 Gratitude India
📍 Hyderabad