Key Responsibilities 1 Patient Reception Communication Greet and direct patients and visitors in a professional and compassionate manner Explain hospital services outpatient process and department locations Provide assistance to elderly differently abled and critical patients 2 Registration Appointment Handling Register patients in the Hospital Management System HMS Collect and verify patient history referral letters and prior reports Schedule consultations lab tests scans and follow-up visits appropriately 3 Medical Knowledge-Based Assistance Explain the difference between departments e g General Medicine vs Pediatrics Guide patients about common medical procedures ECG X-ray Blood Tests etc Identify priority or emergency symptoms and alert medical staff when needed e g chest pain unconsciousness high fever in infants 4 Billing Payments Insurance Generate bills for OP consultations diagnostics and minor procedures Collect and process cash card UPI insurance payments Support patients in filling pre-authorization forms for insurance claims 5 Record Keeping Documentation Maintain proper documentation of OP files ID proofs insurance papers Prepare and submit daily reports Patient Footfall Revenue Pending Payments 6 Coordination Support Coordinate with nursing stations pharmacy diagnostics and medical officers Ensure patients are prepared and present for investigations and procedures on time Provide discharge instructions or referral information when needed Required Qualifications Minimum Any Degree Life Science or Hospital Administration preferred Preferred Basic knowledge in anatomy common diseases and medical terminology Experience 1-2 years in hospital or clinic setup preferred Language Proficiency in English and Tamil or local language Job Types Full time Fresher Pay 10 000 00 - 12 000 00 per month Benefits Commuter assistance Food provided Health insurance Provident Fund Work Location In person

📌 Patient Service Officer (Theni)
🏢 Nalam Hospital
📍 Theni