Duties Responsibilities 1 Market Research and Analysis - Conduct market trend and competitor analysis to understand product market needs - Collect customer needs and feedback to reflect in product development - KPI Increase in Market Share Frequency of Competitor Analysis Reports - KPI Understand the Application trend of Each Segment in Industrial and consumer Segment - Knowledge on Industrial Consumer application and Customer Including Global Customer Direction - Identifying the Product Gap and Initiate the NPD request to HQ Division Support on Industrial Consumer application and Customer Including Global Customer Direction 2 Set Direction Work with HQ - Define Market Direction for Future Market - Responsible for Revenue for N 2 5 by Cultivating recent Business For both focus and Non focus Application - Report Market Situation to HQ marketing team and Align the Course of Action 3 Customer Support - Address technical questions and issues from customers providing optimal solutions - Build and nurture long-term business partnerships with customers - KPI Customer Satisfaction Score Average Resolution Time for Technical Support 4 Marketing Strategy Execution - Devise product promotion measures and select sales channels - Enhance product awareness through digital marketing and events - KPI Number of Leads Generated Conversion Rate 5 Development Process Management - Manage product development schedules and lead the development team - Conduct quality control and cost management of products - KPI Project Completion Rate Budget Adherence Rate for Development Costs 6 Product Performance Evaluation and Improvement - Analyze product performance post-market launch and propose improvement measures - Conduct customer satisfaction surveys to identify areas for product improvement - KPI ROI Return on Investment Rate of Incorporating Customer Feedback ref updazz com