To greet receive and serve customers with a smile To always be groomed and in uniform To conduct joint inspection with the customer of his her vehicle To take signature of the customer on the inventory sheet job card once the inspection is complete To ensure all details related to customer -contact number email ID Residence address vehicle number etc are mentioned in the Job card To give customers the right advice recommendation based on the vehicles service history To furnish reasonable initial estimate of service with the customer To assist with customer s insurance assessment claim process other processing requirement paper work etc To provide a well calculated time of delivery cost of repairs considering all operational factors To coordinate with JC for service after the insurance company s go ahead customers prior approval on estimate only To inform customer about the additional jobs cost involved and proceed after prior approval supplementary insurance assessment only To ensure that all demanded jobs by customer are completed on time within estimated cost with best body repair paint finish quality To exceed customers expectations and resolves queries To achieve the set business targets in terms of parts selling labour billing VAS tyres batteries ATW RSA To attend minimum number of customers cars per day as per the dealership norms To achieve the set qualities targets in terms of complaint incidence PSF score Zero repeat repair etc To follow up be responsible for the recovery of all outstanding payment from insurance company customer To ensure body shop to service conversion for all vehicles which are due for service Job Types Full time Permanent Pay 25 000 00 - 40 000 00 per month Work Location In person

📌 Service Advisor - Bmw Services Andheri (Maharashtra)
🏢 Navnit Motors
📍 Maharashtra