Hey there - you ve already experienced the magic of Aftershoot firsthand Now it s time to take it one step further - and turn your expertise into impact and income Welcome to the Aftershoot Expert Program - where our top photographers become the official faces of support education and community advocacy for Aftershoot users worldwide Our Vision At Aftershoot we believe photography is more than pictures - it s connection The Aftershoot Expert Program exists to build a global circle of photographers helping photographers - where every expert empowers others through empathy knowledge and creativity You re not joining a support team - you re joining a movement that shapes how the world experiences photography About Aftershoot Aftershoot is the AI-powered assistant that helps photographers cull edit and deliver lightning-quick saving hours while keeping creativity alive Our Founders Circle isn t just a perks club - it s the heartbeat of the brand You ve helped us shape Aftershoot into what it is today and now we re inviting you to help others experience that same aha moment This isn t a job - it s a creative partnership Why You Should Join You re the Voice of Experience Who better to guide new users than those already mastering the tools Earn for Your Expertise Get paid hourly for helping others through product guidance Troubleshooting workflow advice and community engagement Global Exposure Be featured on Aftershoot channels join a demo and get your work in front of thousands of photographers Exclusive Perks Continue Early feature access exclusive beta testing and a direct line to our product team Shape the Future You ll be in the inner circle influencing new product updates and improvements directly Shift Timings Because you re already juggling shoots clients and creativity - we keep it flexible Minimum 25 hrs week Maximum 40 hrs week if you want to scale Weekday or weekend flexibility 100 remote - anywhere We work 24 7 so photographers around the world always have help You can pick shifts in Shift Name Timing IST Timing EET Shift One 10 30 AM 8 am- 4 am Shift Two 8 30 PM 5 pm- 1 am Shift Three 2 30 AM 11 pm- 7 am Pay Structure Hourly Range 6- 15 hr based on the expertise Performance Bonus Quarterly recognition for top contributors Payment Cycle Every 15 days Your Role As a Aftershoot CS expert you ll You will help photographers who need support while using Aftershoot You will mainly work through live chat and email using Intercom where you will answer questions guide users and help them solve issues in a friendly and simple way What You ll Do Chat with users in real time and help them with Aftershoot features Reply to email support tickets troubleshoot provide clear helpful solutions Explain how to use features in a step-by-step way Represent Aftershoot in community groups 1x1 expert calls with customers communication channels Provide early feedback on new features and user experiences Your Journey to Becoming an Aftershoot Expert You re already familiar with Aftershoot - you ve been using it loving it and mastering it So we re not starting from scratch here Instead think of this as your guided evolution from power user to official expert It s fast-tracked yes - but also intentionally designed to help you become truly exceptional at what you do Here s how your onboarding journey unfolds step by step Phase 1 Refresher Orientation Week 1 Get a full refresher on recent product updates and features you might not have explored yet Dive into our brand voice - how we talk how we listen and how we support with empathy and clarity Set up your workspace get access to all the tools you ll need and review our brand guidelines so you can represent Aftershoot authentically Phase 2 Scenario Simulations Week 2 Now it s time to put theory into practice You ll walk through real-world scenarios - the tricky questions the aha moments and the technical hiccups users face This is where you sharpen your instincts and learn how to guide others with confidence Practice mock user sessions that cover common and not-so-common challenges Master advanced troubleshooting techniques so you re ready for anything Learn how to communicate in the Aftershoot way - whether it s through Intercom community forums or live conversations Phase 3 Live Shadowing Week 3 This is your backstage pass You ll shadow our experienced Customer Experience team during live shifts watching how they handle real conversations in real time You ll see the rhythm the flow and the little details that make great support truly great Shadow live support sessions and observe how our team connects with users Learn the full customer journey - from the first message to resolution Understand when and how to escalate issues and who to loop in when things get complex Phase 4 Go Live Week 4 You re ready This is where you step into the spotlight and start supporting real users on your own You ll answer questions share insights solve problems and make a real impact Plus you ll start contributing to the bigger picture - creating content joining webinars and shaping the future of Aftershoot alongside our team Begin supporting actual users independently - this is where the magic happens Contribute your expertise to help build educational content guides and resources Join webinars participate in team discussions and share your unique perspective as a photographer who truly gets it Once you ve completed all four phases and shown that you ve got the skills the empathy and the passion to help others succeed you ll be officially become an Aftershoot Founders Circle Expert - a trusted voice in our community and a true partner in our mission Perks Benefits Free Product Access - Keep full access to Aftershoot Culling Edits Beta Tester Access - Test new tools before public release Professional Credibility - Get recognised as an official Aftershoot Expert Feature Spotlight - Appear on Aftershoot s social media blog Networking Access - Collaborate with global photographers founders How to Apply Since this is an invite-only initiative your process is personalised - but here s the quick flow 1 Expression of Interest Form - We will add the form link here 2 Skill Alignment Chat - Quick sync with the CX Lead 3 Fast-Track Training Access - 2-week onboarding under Aftershoot Academy 4 Certification Go-Live - Once completed you start earning Ideal Fit You re perfect for this if you Are already part of the Founders Circle Love helping other photographers succeed Enjoy problem-solving explaining tech simply Are fluent in English additional languages bonus Can commit at least 20 hrs week What Happens Next Fill out the form to let us know you re interested Our team reviews it within 5 days You ll receive your onboarding link next steps via email Once trained you ll start assisting customers as a Founders Circle Expert FAQs Section Because everyone will have these questions Will I need to be available on weekends Yep Weekends are when our users come alive -and we need our support superheroes to show up too Don t worry it s all structured and planned no surprise plot twists on your Sundays Do I need special equipment Nothing wild - no spaceship required Just A laptop that behaves macOS Windows 8GB RAM Internet that doesn t ghost you speed test please Is this freelance or contract This is a contractual role - flexible professional and built for creatives like you How many users will I talk to per day It varies Your daily conversations depend on the shift and the type of work you re doing - everything from guiding new users to sharing tips just like we described above No surprise marathons promise Will I get training on support tools Absolutely - you ll get the full tour We ll show you every tool every button and every wait what does this do moment You ll be a pro in no time

📌 Photographer - Cs (New Delhi)
🏢 Aftershoot
📍 New Delhi