Key Responsibilities Lead Management Calling Handle inbound and outbound calls to prospective customers Follow up with leads generated through marketing campaigns digital platforms and referrals Maintain accurate lead details in CRM Excel Customer Engagement Explain real estate project details location pricing amenities specifications clearly to customers Understand customer requirements and guide them towards suitable property options Build rapport and maintain professional customer interaction Pre-Sales Coordination Schedule site visits for prospective customers and coordinate with the sales team Ensure seamless handover of qualified leads to Sales Executives Managers Maintain communication with customers until handover to sales team Reporting Documentation Prepare daily weekly MIS reports on leads follow-ups and conversions Update CRM lead tracker regularly Share feedback on lead quality and customer requirements with Marketing Sales teams Key Skills Required Strong communication skills in English Tamil additional languages will be an advantage Good telephone etiquette and customer handling ability Confidence in presenting project details to customers Knowledge of CRM tools Zoho Hubspot MS Excel Prior experience in real estate pre-sales customer handling telecalling will be preferred Performance Indicators KPIs Daily calls follow-ups Number of site visits scheduled Lead conversion ratio Lead Site Visit Closure Accuracy of MIS reports Customer satisfaction in pre-sales interaction Job Type Full time Pay 8 920 06 - 30 714 70 per month Benefits Health insurance Paid sick time Provident Fund Work Location In person

📌 Pre Sales - Customer Relationship Executive (both Male & Female) (Tamil Nadu)
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📍 Tamil Nadu