Job Opening Field Service Engineer Key Responsibilities Installation Setup Install and configure medical equipment such as Biochemistry analyzers Immunology analyzers In-Vitro systems and other diagnostic instruments at hospitals clinics and other healthcare facilities Maintenance Calibration Conduct routine preventive maintenance calibration and functional testing of medical devices to ensure accuracy reliability and compliance with manufacturer and regulatory standards Troubleshooting Repair Respond promptly to service calls diagnose equipment malfunctions and perform repairs to minimize downtime and maintain continuity of patient care Customer Support Provide training and technical support to healthcare staff on the proper use and maintenance of equipment Assist users with basic troubleshooting and operational guidance Documentation Prepare and maintain accurate service records including details of repairs inspections calibrations and maintenance performed Ensure all documentation meets regulatory compliance requirements Emergency Service Deliver in office emergency support for malfunctioning devices including urgent troubleshooting and repair Be available for outstation travel when required Inventory Management Monitor manage and maintain spare parts and tools inventory to support efficient service operations Ensure availability of critical parts and keep records up to date Field Reporting Report device performance recurring issues and emerging trends to the management team highlighting areas for improvement Customer Relationship Management Develop and maintain positive relationships with healthcare professionals and stakeholders to ensure customer satisfaction and service excellence Travel Travel as required to healthcare facilities within the region with in country and outside country This may involve local regional or overnight trips based on service and training needs Required Skills Qualifications Education Bachelor s or Associate s degree in Biomedical Engineering Electronics Electrical Engineering or a related technical field excluding Civil and Mechanical Engineering Relevant certifications in medical equipment servicing are preferred Technical Knowledge Strong expertise in medical devices such as Biochemistry Immunochemistry and Hematology analyzers including troubleshooting calibration and repair Problem-Solving Excellent diagnostic and analytical skills with the ability to resolve technical issues effectively Customer Service Strong interpersonal and communication skills with the ability to explain technical concepts to non-technical users in a clear supportive manner Attention to Detail Ability to strictly follow procedures and documentation standards to ensure regulatory compliance Computer Skills Proficiency in using diagnostic tools device management software and general computer applications for reporting and data entry

📌 Service Engineer Ivd (Karnataka)
🏢 Siemens Healthineers
📍 Karnataka