Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input Input data into the company computer platform to keep each customer record updated Excellent interpersonal communication skills High level of professionalism Must be available to work some holidays and weekends Strong problem solving abilities Job Type Full time Pay 10 298 99 - 17 608 82 per month Benefits Provident Fund Language Hindi Preferred English Preferred Work Location In person
📌 Customer Care Executive (New Delhi)
🏢 ADVANTAGE INFRABUILD
📍 New Delhi
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