Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

Specializes is supporting and resolving customers encountering problems using company's products such as concerns raised during installation, operation, maintenance or product application or compatibility matters. Reports new or recurring problems to design departments.

Key Responsibilities

Ability to explain 4G/3G/2G Core (Voice Core & Packet Core), VoLTE/VoLTE, solutions and architectural changes to global telecom customer teams

LLD and HLD designing for VoLTE and related IMS network

Ensuring smooth VoLTE operations and effective customer management

Troubleshooting of E2E network issues, Trace analysis & coordination with all stakeholders

TECHNICAL expertise in VoLTE solutions, Voice Core # IMS/ VoLTE (CFX, TAS), SBC, MRF, DRA, 4G/3G Core network, eNode-B etc

Mobile core technologies, including 3gpp, IMS Virtualization, M2M and LTE is helpful

Awareness of telecom evolution topics Cloudification, VMware, OpenStack, Containerization, ZTS

Candidate shall have working experience in VoLTE including GSM/4G mobile core network/switching of any vendor.

Must have Shell Scripting & Linux experience

Responsible for providing end to end support in MS Operation work.

Ready to work in shift and different time zone based on requirements.

Knowledge about Cloud, VMware, Front End Containerization,



TECHNICAL EXPERT Core Network, OpenStack

Knowledge of Telecom Operation management systems, Network performance, quality management, SLA Mgmt

Job Requirements

Essential: Minimum of 6-10 years' experience in using relevant networking protocols

Bachelor / Master's degree or equivalent

Previous experience as an IMS TECHNICAL EXPERT for VoLTE or related experience

Fluency in English both verbal and written

Other languages are of advantage

Desirable Qualified background Areas

Managed Services

Outsourced Operations

NOC Operations

Production Change Management

Maintenance and Support

4G, LTE, IMS, Messaging Rollouts

Desirable Personal Attributes

Collaborative and Team Player

Open to new ideas, adaptable

Detail Oriented, must be able to run on the ground with the engineers

Conservative in taking risks that lead to mistakes in the field

Aggressive in driving to solutions and conclusions to issues

Requires Minimum Supervision. Self-Starter – Can Do Attitude

Highly adept in managing rollout risks

Previous experience working for global organizations.

Strong negotiating and expediting skills.

Ability to work in fluid, fast-paced, global environment.

Ability to be quick, agile, and highly responsive.

Strong interpersonal skills, a team player

Six Sigma or Total Quality Management certification a plus

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.

📌 Senior Member of Technical Staff (Bengaluru)
🏢 Mavenir
📍 Bengaluru