Job DescriptionRESPONSIBILITIES & DUTIES

N- Engage with assigned leads and promptly initiate contact through the auto dialer system.

N- Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.

N- Build rapport, credibility and establish trust with leads through effective communication and active listening.

N- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.

N- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.

N- Maintain accurate records of lead interactions and follow-up activities in the CRM system.

NBASIC ELIGIBILITY CRITERIA

N- Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.

N- Min Graduation is required.





N- Previous experience working a 6-day work week.

N- Currently working in the capacity of an individual contributor.

N- Proven track record of meeting targets in the existing company.

NSKILLS

n- Excellent verbal communication skills with an emphasis on fluency in the English language.

N- Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.

N- Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.

N- Basic proficiency in MSOffice Suite & CRM management for administrative tasks and reporting requirements

📌 Senior Admissions Counsellor (Faridabad)
🏢 upGrad- Study Abroad
📍 Faridabad