Greetings from Ashra Technologies

We are hiring

Job Role: QA Tester- Healthcare CRM Systems

Experience: 4+years

Location: Mumbai

We are looking for a Healthcare CRM Tester responsible for validating patient engagement, referral management, provider relationship management, marketing automation, and customer interaction workflows within healthcare CRM platforms.

Key Responsibilities

- Test CRM functionalities related to:
- Patient Acquisition
- Lead Management
- Referral Management
- Patient Communication
- Appointment Engagement
- Campaign Management
- Contact Center Operations
- Validate integrations between CRM, EMR, HIS, and third-party applications.
- Perform functional, regression, integration, and API testing.
- Verify patient communication channels including SMS, email, WhatsApp, and portal notifications.
- Support business stakeholders during UAT cycles.
- Ensure data security and privacy within CRM workflows.

Required Skills





- Experience testing CRM platforms in healthcare environments.
- Knowledge of patient engagement and customer journey workflows.
- API testing experience.
- Database validation and data reconciliation knowledge.
- Robust analytical and defect management skills.

Preferred Skills

- Exposure to Salesforce Health Cloud, Microsoft Dynamics Healthcare, Zoho CRM, or equivalent solutions.
- Knowledge of EMR/HIS integration scenarios.

Education

- Bachelor’s degree in Computer Science, IT, or related field.

Interested can share cv at: [email protected]/(phone hidden) Pay: ₹200,000.00 - ₹700,000.00 per year

Experience

- QA Testing: 4 years (Required)
- Healthcare CRM Systems: 2 years (Required)

Work Location: In person

📌 QA Tester- Heatlthcare CRM Systems (Mumbai)
🏢 Ashra technology
📍 Mumbai