1 Candidate Engagement Counselling - Engage with prospective applicants via calls video meetings emails and in-person sessions to educate them about the PGP TBM programme and its value proposition - Understand candidates academic professional and career backgrounds and counsel them on how the programme aligns with their goals - Proactively follow up with leads addressing queries concerns and objections with empathy and clarity - Host info sessions webinars and 1 1 counselling sessions to drive applications - Travel as required to different cities for events outreach sessions or candidate meetings 2 Admissions Process Management - Manage and track your pipeline of leads using CRM tools to ensure timely outreach and consistent engagement - Assist candidates through the entire admissions lifecycle-from initial inquiry to application submission interview scheduling and final decision communication - Maintain accurate and up-to-date records of interactions and candidate statuses 3 Performance Insights - Monthly and quarterly targets for applications and enrolments - Share insights on candidate feedback FAQs and trends to help refine marketing and outreach strategies - Collaborate closely with marketing events and programme teams to ensure cohesive communication and brand consistency IDEAL PROFILE - Experience 1-3 years in admissions counselling inside sales academic counselling or customer facing roles Prior experience in higher education test-prep or EdTech is a plus - Mindset Consultative approach empathetic communicator and driven by helping people make lifechanging decisions - Tools Comfortable using CRM platforms e g HubSpot Salesforce Google Workspace Zoom and other digital communication tools - Traits Excellent spoken and written communication high ownership organized patient and able to manage multiple conversations simultaneously WHY THIS ROLE IS UNIQUE - You ll be helping shape the careers of some of India s brightest talent - You ll work with a quick-paced ambitious team obsessed with delivering exceptional candidate experiences - You ll be part of a disruptive institution that s redefining business education in India ref updazz com

📌 Masters' Union - Academic Counsellor/admission Counsellor (1-5 Yrs) Gurgaon/gurugram (telesales/inside Sales/bpo)
🏢 Masters Union
📍 Gurugram