Job DescriptionJob Title: Waitress - F&B; Service

NReports To: Asst. Restaurant Manager / Restaurant Manager

NDepartment: F&B; Service

NLocation: Muscat, Oman

NMulti-Cuisine Restaurant – Waitress, Muscat, Oman

NJob Summary:

NWe are looking for a friendly, professional, and customer-focused Waitress to provide excellent food and beverage service to our guests. The ideal candidate should ensure customer satisfaction, maintain cleanliness, and uphold the restaurant's service standards.

NKey Responsibilities:

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- Greet customers promptly and courteously as they arrive.
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- Present menus and explain daily specials, if applicable.
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- Take accurate food and beverage orders and relay them to the kitchen and bar staff.
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- Serve food and drinks in a timely manner.
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- Check in with guests toensure satisfaction with each course.
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- Address customer questions or concerns with professionalism and escalate when necessary.
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- Explicit and reset tables for the next guests.
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- Handle payments accurately and process transactions using the POS system.
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- Maintain cleanliness and organization in the dining area.
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- Follow all health and safety regulations.
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- Collaborate with team members to ensure smooth restaurant operations.
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nQualifications:

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- Diploma in Hospitality Industry
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- Previous restaurant or hospitality experience preferred.
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- Excellent communicationand customer service skills.
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- Ability to work efficiently in a fast-paced environment.
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- Positive attitude and professional appearance.
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- Flexibility to work various shifts, including nights, weekends, and holidays.
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- Ability to stand and walk for extended periods.
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