Greetings !!!

We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an client interaction with leading multinational media organization. If you're a confident communicator with a passion for customer service, we'd love to hear from you!

For more clarification about this job role, please feel free to reach out to us on the below mentioned number:

Deepa-(phone hidden)

(Please send us a message on WhatsApp in case the number is busy).

We are hiring for client coordination roles with leading media organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional setting.

As part of the media team, you will handle clients and client interactions , providing prompt, courteous, and effective resolutions to a variety of customer issues. You'll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention.

Job Details

Process: Account/project coordinator role

Experienced: Up to 8 LPA (Based on current CTC and relevant experience)

Qualification Criteria

Education: Grads/Undergrads

Excellent verbal communication skills in English and hindi

Willingness to work in night shifts and rotational offs

Experience Required

Mandatory: Experience in internatioanl process for experienced candidates

Key Responsibilities





- Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
- Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
- Create, maintain and communicate to client project timelines and budgets.
- Prepare and communicate pricing quotes and estimates with client.
- Ensure Billing and Revenue Tracking is maintained weekly.
- Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations

Desired Candidate Profile Any Graduate / Undergraduate (With Excellent English Communication)

Freshers & Experienced

(05 yrs) can apply

Must be open to work in rotational shifts/night shifts

Good typing speed and listening skills

Role Highlights

Opportunity to work with leading global clients

Develop and enhance communication, problem-solving, and service delivery skills

Exposure to US, UK Shifts (Night/Rotational Shifts)

Rapid-paced and growth-oriented work culture

Extensive training and support provided for freshers

Perks & Benefits:

Cab Facility (As per shift & company policy)

Performance Incentives

Night Shift Allowance

Great work culture & career growth

Regards,

Deepa

(phone hidden)

Rivera Manpower Services

📌 Hiring account coordinator For leading media organization sal upto 8lp (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru