About the Company : We are hiring for one of our renowned Real-Estate clients for Mumbai.

About the Role : To create and maintain a culture of Quality & Innovation across the organization

Responsibilities

- To create & implement a customer handover process to ensure first time right.
- Study all interfacing processes such as design, procurement & contracts, CRM, project execution and where required recommend & implement process changes to the respective process owners.
- Update the QMS to ensure it remains current.
- Analyze customer complaints & find innovative ways to address them.
- Develop, Implement a project evaluation & rating system & implement it across all projects through a CFT.
- Develop & train a cross functional team of auditors to perform audits for rating of projects.




- Build a Robust & Diverse Quality Team at Corporate & Sites.
- Be a driver for skill enhancement within the projects team.
- Create & implement a process of skill enhancement based on organization needs & ensure continuous improvement of skill across the organization.

Qualifications :

- BE/B.tech- Civil Engineer/Postgraduate

Required Skills :

- Construction Management
- Facilitating QMS
- Quality Management system
- Change Management
- Research & Benchmarking

Preferred Skills :

- Experience Required: >20 years (minimum 10 years into high rise residential project)

Pay range and compensation package : Best in the industry

📌 Head of Quality Assurance (Mumbai)
🏢 The Adecco Group
📍 Mumbai