Job DescriptionWalk-In Drive for International Voice Process Fresher HCL Tech

NProfile - Voice, customerservice.

NHCL Tech Hiring for US/UKVoice Process 06 May 2026 to 08 May 2026 Walk in directly.

NDesignation: Customer Care Representative-Freshers

NAny Grad/UG can apply (NoRegular Students / No Law Graduate)

NB.Tech, MTech, BCA and MCA is not eligible.

NInterview Location: - HCL Technologies: -

NA- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301

NNearest Metro station Noida Sector 59

NWork Location: Noida Sec 144/ Noida 126

NTwo Ways Cabs Available

NWalk-in Date- 06 May 2026to 08 May 2026

NTiming- 11am-2pm

nJob Description - Customer Service Executive - Fresher

NCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.

NWork Experience & Qualification criteria:

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- Excellent communication skills - both verbal and written - with a skilled telephone etiquette
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- Helpful, empathetic, and enthusiastic about customer service
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- Freshers in US/UK Inbound calling preferably in Banking domain
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nJob Description

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- Answer all inbound queries as per call flow procedure.
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- Adherence to process toensure high quality and customer service.
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- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
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- Break schedule adherence.
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- Involvement in motivational activities, implementing feedback given during monitoring sessions.
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- Updating various logs like escalation log, complaint tracker etc.
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- Ensuring data security - proprietary data of customers
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nPlease don't carrylaptop while coming for interview

NContact Person- Urmika Shah Mehta

[email protected]

📌 Hcl Tech Walk-In- Fresher International Voice Role 06 May 2026 To 08 May 2026 (Faridabad)
🏢 HCLTech
📍 Faridabad