Job Purpose The role is responsible for defining and driving DMS AI strategy. Establish and lead the AI Projects PMO DMS transformation. Delivering key DMS Tech Transformation projects:
1. AI Voice bot across various call types
2. Agentic model for Reforecasting Capacity Planning
3. Agentic workflow for Free Collection, Gen-AI Calling, Allocation and Refer-out
4. Smart summary info and triggers for better performance management and early resolution
5. End to End Agentic DIY workflow for Partner Onboarding
6. Bounce cure counselling using Gen-AI calling
📌 Deputy National Lead - Tech Transformation (Pune)
🏢 Bajaj Finance
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.