- Build and maintain strong relationships with institutional clients post-sales.
- Address client inquiries and provide exceptional service to ensure client satisfaction.
- Trade Settlement and Confirmation:
- Oversee and ensure timely settlement of trades and accurate trade confirmations.
- Coordinate with internal teams and external parties (like custodians and clearing houses) to resolve settlement issues promptly.
- Risk Management:
- Monitor and manage post-trade risks including settlement, credit, and operational risks.
- Implement risk mitigation strategies and ensure compliance with regulatory requirements.
- Operational Efficiency:
- Streamline post-sales processes to enhance operational efficiency.
- Identify opportunities for process improvement and automation to reduce risk and cost.
- Reporting and Documentation:
- Prepare and analyze post-trade reports for management and clients.
- Maintain accurate records and documentation related to post-sales activities.
- Team Leadership and Development:
- Supervise and mentor junior team members.
- Foster a cooperative team environment and provide training as necessary.
1. Recruitment of Team members
- Recruitment of Call & Trade and dealers in terms of performance, Training, Quality and attrition management.
Qualifications:
- Bachelor’s degree in Finance, Economics, Business Administration, or a related field. Advanced degrees (MBA, CFA) preferred.
- Extensive experience in a similar role within the Broking industry, with a focus on post-sales operations in equity or derivative markets.
- Strong understanding of trade settlement processes, regulations, and market practices.
- Excellent analytical skills and attention to detail.
- Proven ability to manage multiple priorities and work effectively under pressure.
- Exceptional communication and interpersonal skills, with the ability to interact effectively with clients and internal stakeholders.
- Knowledge of risk management practices and regulatory requirements.
Additional Requirements:
- Ability to adapt to changing market conditions and regulatory environments.
- Commitment to maintaining high ethical standards and confidentiality.