Job Role: Premium Service Executive – PhonePe

We are hiring for the role of Premium Service Executive (PSE) at PhonePe. This is a field-based role with 80% service work and 20% sales work.

The candidate will be responsible for visiting assigned merchants and providing on-ground support and services related to PhonePe products.

Key Responsibilities:

- Reactivation of inactive merchant accounts/devices.
- Handling product returns and return-related activities.
- Managing reverse pickup of devices from merchants.
- Completing and supporting merchant KYC processes.
- Visiting merchants to resolve service-related concerns and provide required assistance.
- Coordinating with merchants for device-related support and service requests.
- Maintaining proper records and updating the status of assigned activities.




- Identifying opportunities to promote relevant PhonePe products and services.
- Supporting sales and business activities as per the assigned targets.

Role Split:

- 80% Service Work
- 20% Sales Work

Candidate Requirements:

- Comfortable with field visits and travelling within the assigned area.
- Positive communication and merchant-handling skills.
- Basic knowledge of smartphones and digital payment applications.
- Ability to manage service activities and achieve assigned targets.
- Freshers and experienced candidates can apply, depending on the location requirement.

📌 Field Service Executive- Phone Pe (Delhi)
🏢 Universal Manpower Online
📍 Delhi